Plans

Three ways to run this.

Every plan is the same system; what changes is how much of a business it is asked to hold. Start where you are — moving up later is a setting, not a migration.

Try it first

Counter

One desk, one shop.

A single shop taking work over the counter and by phone.

  • Customers book online in three steps, no account needed
  • Track any order by phone number — nothing to install
  • Public price list and the areas you cover
  • The request queue, with a seven-stage checklist on every order
  • Per-item and per-bag pricing, with express and eco surcharges
  • Pick-up windows
  • Cash and M-Pesa payments, including part payments
  • Numbered receipts
  • Customer credit held automatically from overpayments
  • Expenses recorded as you spend
  • The customer gets a notification at every stage
  • Installable app; tracking works offline
  • Contact-form inbox
  • Two logins: owner and front desk
Request tenancy

Most shops start here

Shop

Staff and riders.

A shop with people on bikes and customers who come back.

Everything in Counter, plus:

  • Delivery riders, each seeing only their own pickups and drop-offs
  • An admin login separate from the owner's
  • Several delivery areas, each with its own minimum charge
  • Repeat-customer plans that bill themselves on a schedule
  • Missed payments lapse a plan and then suspend it, without you watching
  • Customer credit spendable at the counter
  • Payment reversal with a full audit trail; duplicate M-Pesa codes refused
  • Expense categories, and photographed receipts attached to spend
  • Reports — income against expenditure, paid against unpaid, spend by category, which services actually sell
  • See which notifications landed and which did not
Request tenancy

Chain

Branches and contracts.

More than one shop, and more than one kind of customer.

Everything in Shop, plus:

  • Several branches, each with its own coverage areas and its own staff
  • Payments, expenses and reports filtered per branch
  • Corporate contracts — hotels, offices, schools — with sites, sectors and headcounts
  • Corporate clients log in and see their own account
  • A double-entry journal behind every balance, with an audit that proves the books reconcile
  • VAT, inclusive or exclusive, with a tax registration number and currency
  • A JSON API across every part of the system
  • Priority onboarding and first call on new features
Request tenancy

Prices depend on how many shops and how much history you are bringing, so they are a conversation rather than a number on a page. Tell us which plan fits and we will come back with one.